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SEO vs. CPC Keyword Advertising
Search engine optimization (SEO) and cost-per-click keyword advertising are two different approaches for achieving the same purpose: to drive targeted traffic or sales leads to a Web site. Each has its strengths and weaknesses, and it is our experience that search engine marketing is most effective when both tactics are used in a complementary fashion in achieving the marketing goal.
For example, one efficient approach is to optimize a site for the most important keyword phrases that are searched frequently, and to do CPC keyword advertising on those keyword phrases that are less frequently searched. This is economically sound because SEO entails much effort and attendant cost, and should therefore be used on the most popular keyword phrases that will provide a quicker return on investment. Keyword phrases that don’t get much volume of search are in many ways ideal for keyword advertising because they’re likely to be overlooked by your competition, and being less competitive, will likely carry lower CPC rates and better ROAD (return on ad spend).
That said, it seems everyone today is doing CPC keyword advertising, while few are engaged in SEO, at least on a professional level. That’s understandable. CPC advertising is easily understood, at least on a surface level. You create an ad for a keyword, bid it into a position where it will reach consumers, and pay for your clickthroughs. SEO, on the other hand, is regarded by many as a mysterious black art. It also carries some negative connotations because it is abused by spammers and search engines therefore dislike it on principle.
CPC keyword advertising compared to SEO is somewhat analogous to advertising and public relations. Advertising is a clear cut ad buy, whereas public relations seeks to influence indirectly, oftentimes through influencing the objective editorial of media. But here’s where the analogy breaks down: unlike public relations, which seems to defy measuring and tracking, SEO is highly measurable. And it does the same thing as CPC advertising, which is to drive targeted traffic to your site through Internet search.
A common error is to think that one marketing discipline can somehow substitute for another. For example, the idea that public relations can ever be a substitute for advertising due to budget constraints. For this reason it’s worthwhile to delineate the very distinct benefits of SEO and CPC keyword advertising. As we said, they can complement each other in a search engine marketing program. But it’s important to understand the differences.
If we are forced to take SEO and CPC advertising as mutually exclusive marketing vehicles, we’ll argue that, for the right business categories, and if executed effectively, an SEO program can provide more value.
Benefits of CPC Keyword Advertising
First, let’s summarize some of the benefits of CPC keyword advertising over SEO (assuming the benefits of search engine marketing that both deliver) :
- You control what the consumer sees. You can specify exactly how your ad will look, though within the character limitations of the ad networks you use, and within the limitations of the visible text shown by search engines. For example, the sponsor sites listed in a Yahoo! search are very sparse in visible text: not much to catch the eye.
- You can guarantee position, as long as you’re willing to be the top bidder, no matter what the cost. And as long as you can meet the various burdensome requirements of relevancy the networks establish to spike their profits (see
Issues and Challenges in our CPC Keyword Advertising discussion).
- You can usually find some relevant keyword phrases that are inexpensive. These probably won’t get much volume, but what they do get is high value due to the price.
- You can achieve quick results. Unlike SEO, where some search engines can take up to three months to index your site (though this can usually be expedited by paying for express submissions), CPC listings can be out of the box in three days or less. This is ideal when you want to test keywords or ad copy or have a time-sensitive event to promote.
- Until October 2002, keyword advertising on Overture was just about the only way to get exposure in Yahoo! search results, unless you were fortunate enough to have the searched keywords in your Yahoo! listing. Because when Yahoo! was searched, it would first pull results from its own directory, and only if these results were sparse would Web Page results from Google be shown. However, Yahoo! is now mixing in results from Google with its own directory results.
- Finally, for some sites, CPC advertising may be the only worthwhile option for tapping into Internet search. Some business categories are unable to benefit from SEO because of a dearth of good relevant keywords that people are actually searching on. In some cases, a Web site’s design makes it inaccessible to search engines, and if there’s no budget or willingness to remedy this, CPC advertising may be the only option.
Benefits of Search Engine Optimization
Now let’s look at the potential benefits of a successful SEO program compared to CPC keyword advertising (assuming a somewhat equal investment in each):
- SEO can deliver greater volume of traffic to a site because people are 10 times more likely to click on a search result than on an ad. Search results have the credibility of any media editorial relative to advertising: the third-party endorsement of an objective editor. Another point is that with CPC keyword advertising, you get only what you pay for, i.e., the specific keyword phrases you’ve contracted for. In an SEO program, we target specific keywords, but at the same time we also open up a site to search engines, resulting in numerous visits from a wide variety of different searches, or combination of words and keywords we could not have anticipated.
- SEO is less competitive than CPC keyword advertising. Today everyone seems to be doing keyword advertising, driving up the ticket prices of CPCs. In contrast, in most business categories, there is little to no competition in professional-level SEO. Professional level is an important distinction to make because there are many uninformed, amateur attempts to optimize sites. This often products ineffective results, or involves tactics that search engines can detect in an automated way and lead to penalties or deductions. One of our clients (prior to becoming a client) had once been removed from Google’s index, we believe, for using invisible links and repeating copy in comment and alt tags.
- Over a period of time, SEO can be less expensive than a CPC program. This becomes more apparent every day as CPC advertising becomes increasingly popular and expensive. SEO involves a much larger upfront cost, for sure, but over time this is paid down relative to your site traffic and customer conversions. To maintain or improve SEO rankings does require ongoing monthly tweaking or maintenance. But this can be fairly minimal. With CPC keyword advertising, you keep paying every month, and usually paying more every month as the CPCs get driven up by competition.
- In a sense, we look at achieving good rankings in search engines through SEO as a kind of equity that’s been invested in, built, earned. The competition has been analyzed, pages have been rewritten, perhaps re-architected, and your inbound-link position (an important SE ranking factor) has been improved, built over time. A lot has gone into making your pages highly relevant to the search engines. Granted, you can get tossed off page one of search results for a given keyword phrase the next time the search engine changes its algorithm, but if this happens we can usually analyze why and make some minor adjustmentsbecause you’re already close.
In Conclusion...
In one of Overture’s marketing presentations, there's a self-serving slide comparing its program to using SEO. Under the category, Appearing on major search engines, Overture says of SEO, "Results may appear in selected search engines," and then of Overture’s program, "Results listed in 8 of the top 10 Web sites. " Of course, this was before they lost AOL to Google. Under the category called Getting listed at the top, for SEO it says, "No control," and for Overture: "Complete control over position." The presenter may have referred to SEO as "unstable."
Overture is technically correct, if we assume the advertiser is willing to spend whatever it takes to achieve these top positions on the Overture network. If we do not assume unlimited funding, then we can legitimately ask just how much control one really has with CPC advertising? Just how stable is it, when you check into your account on Monday morning to find that your number one position at a $3.00 maximum bid has dropped to the number five spot, and it will cost you (at least) $7.00 to regain it (assuming you're not quickly outbid again).
Or you've been enjoying your number one position for a couple weeks, and then get an email from Overture informing you that its historical data indicates that you should be getting more clickthroughs for your ad, and unless you modify your ad to meet Overture's expectations for clickthroughs, your ad will be...removed. In other words, you're not spending enough money!
These and other headaches with CPC keyword advertising are detailed in
Issues and Challenges in the CPC Keyword Advertising discussion. And again, the point is: does CPC keyword advertising really offer this total control that Overture spins? Is it as monumentally superior to SEO for tapping into Internet search as Overture would have us believe?
From our own experience, we find search engine optimization less frustrating, and in many ways, more predictable and stable than CPC advertising which, by the way, is a lot more time-consuming than one might imagine. With SEO, we can analyze a situation up front and get a reasonable understanding of what our expectations should be. It can be a lot of work, and certainly a bit of a puzzle, but we feel more in control with this process than with the vagaries of being every moment at the mercy of getting outbid by competitors and dealing with all the rules imposed by the ad networks.
The purpose of this essay is not to disparage the benefits of CPC keyword advertising; rather, it is to put it into perspective vis a vis search engine optimization. We believe that many organizations and marketing programs can benefit from including search engine marketing in their marketing mix, and that the most effective use of search engine marketing entails a strategic mix of both SEO and CPC keyword advertising.
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